NUPSSP · Bangladesh Governance
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NUPSSP Blueprint › Delivery › Governance

Part 12 · Project governance

Governance & Institutional Responsibilities

The steering committee, programme office, sectoral cells and coordinator corps; the RACI matrix that names accountability for every function; and the minimal-bureaucracy rule.

Governance principles

The programme coordinates nationally without building a new field bureaucracy. Four principles: (1) reuse existing structures — UGC for universities, existing ministries/departments for hosts, no new field offices; (2) separate policy, operations and oversight — steering committee decides, programme office operates, independent evaluators judge; (3) named accountability at every level — every function in the matrix below has one responsible institution; (4) publish by default — dashboards, statistics and gate evaluations are public; secrecy is the exception requiring justification.

The governance structure

National Steering CommitteeChair: Ministry of Education · Members: UGC, Cabinet Division, MoPA, MoLJPD, LGD, MoHFW, IMED, university representatives, student representative · decides policy, allocation-rule configurations, gate pass/fail
National Programme Office (secretariat)Runs the platform, registries, allocation operations, grievance escalation, statistics; 50–150 staff at scale (ASM-18); hosted at UGC
Sectoral coordination cellsNamed focal points in each host ministry/division; seat approval within central standards (Option C of the authority options)
University Service-Semester Offices1 coordinator per 200 participants (ASM-18); student eligibility, nominations, bookings, completions, cost tracking
Receiving-Office CoordinatorsTrained, certified supervisors; 1:20 default ratio; attendance, tasks, evaluations, completion attestation
Independent Review Panel & evaluatorsGate evaluations (published); 10% re-verification; complaint escalation tier 3; ACC/PIDA interfaces for referrals

Responsibility matrix (RACI extract)

FunctionSteering CtteeProgramme OfficeSector cellsUniversityHost officeIndependent
Allocation rule configurationARCCCI
Seat approval within standardsIARICI
University seat applicationsIAIRII
Student nomination & bookingIA (system)IRCI
Placement confirmationIA (system)IIRI
Attendance & supervisionIICIRVerify 10%
Completion verificationIA (system)IR (review)R (attest)Sample audits
Grievance resolutionAppealsRCR (tier 1)R (respond)Escalation
Gate evaluationsA (decide)IICCR (evaluate)
Public dashboards & statisticsIRIIIVerify
R = responsible · A = accountable · C = consulted · I = informed. Full matrix in the platform requirements documentSeparation of duties is structural: no actor both books and verifies the same completion

Coordinators — the people layer

Two coordinator roles carry the programme: university coordinators (eligibility, nominations, bookings — 1 per 200 participants) and receiving-office coordinators (supervision, attendance, evaluation — the supervisor corps of 5,000–15,000 by scenario). Both are trained and certified through the central training pipeline (a 30-person unit certifies ~15,000/year, ASM-17); both have platform roles with least-privilege access; neither can operate alone — the workflow requires university-books, office-confirms, and triangulated completion. The standing rule (RSK-09): scale never expands faster than the supervisor pipeline.

Minimal bureaucracy, by design

No new field bureaucracy is created: the programme rides existing institutions, adds one national office (50–150 staff at full scale), adds focal-point duties (not new posts) inside ministries, and gives universities a small coordination function. The heaviest new investment is people who train and supervise — and they are the programme's quality floor, not overhead.